Research Domain: Group Five - Informal Learning in Different Workplaces

Title of Project: Informal Learning Processes in an Alternative Workplace

Start Date: April 1, 1997
Academic Investigator: Dr. Jack Quarter (OISE/UT)
Student Researchers: Harish Midha (OISE/UT), Sandra Anthony (OISE/UT), Paul Raun (OISE/UT), B.J. Richmond (OISE/UT)

The objective of this study is to understand the informal learning processes of the members of a worker co-operative. Eight members with central roles in a natural food retailer in the east end of Toronto were interviewed. In addition, the researchers had access to key documents and other writings on the co-operative. The data indicate that members of the co-operative acquire the knowledge that is needed to perform their roles using informal learning processes. The informal processes that seemed most important were: learning from experience, that is, by doing; discussions, either one-on-one or during meetings; and questions to internal experts and other members. A series of propositions are put forward as an explanatory framework for informal learning. These propositions could be tested through comparisons between informal These propositions could be tested through comparisons between informal learning in worker co-operatives and conventionally structured businesses.